Quality Policy

“Elite Thermal Engineers Pvt. Ltd.” is committed to:

  • Providing customers with high quality, highly reliable and efficient packaged boilers & heaters and allied process heating equipment.
  • Providing customers with high quality after sale services and support aiming towards offering an excellent overall customer experience.
  • Make product innovation and product development as a continuous process aiming at continuous enhancement in product performance.
  • Enhancing the skills of management and staff through review and actively pursuing an on-going training policy, the objective of which is to prepare staff to perform their work more effectively.
  • Promoting the culture of continual quality improvements and the philosophy of getting things ‘right first time”.
  • Carry out rigorous root cause analysis of all quality or performance related complaints as a part of continual improvement in quality and performance of products and services.
  • Promoting the quality management systems and ensuring implementation is achieved by internal auditing, management review, corrective and preventive actions.

Everyone is responsible for the quality within the company and for maintaining high standards.